By submitting the online order form, or by using SiteOz's service, Client hereby agrees to SiteOz's Terms of Service (TOS) and Acceptable User Policy (AUP). Customer further agrees that it has read SiteOz’s TOS & AUP and agrees to it all.

1. General Terms - In consideration of hosting services to be delivered, Customer agrees to be bound by the following terms and conditions:

1.1. Customer agrees to pay, in advance of each monthly service term, for hosting services to be rendered.

1.2. Customer agrees to a no-refund policy in advance. Setup fees and monthly web hosting service fees are non-refundable.

1.3. Non-Payment of services shall result in a 5-day notice of disconnection. All payment failures must be cured within 5 business days from invoice due date or account will be suspended. Account termination will result from invoices overdue for 30 days.
 

1.4. SiteOz is not and shall not be responsible for data integrity for any accounts that are terminated, disconnected, or interrupted because of Customer’s failure to pay for SiteOz’s services.

1.5. Customers agree to pay all taxes applicable to your account.

2. Agreement for Services - SiteOz will provide, and Customer will purchase and pay for, the Web hosting services (the “Services”), according to the service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the Customer, and that Customer is aware of all applicable charges as per the Agreement. Customer also understands that no promotional offers will apply to their individual service unless said promotional offers are specified in this Agreement.

3. Payment - Customer must pay in full for the Services before SiteOz begins to provide the Services to Customer. Invoices are generated 5 days before renewal and will be emailed to the customer. The customer then must make the payment if they wish to continue using SiteOz's services. Account termination will result from invoices overdue for 30 days.

4. Delinquent Accounts - SiteOz may temporarily deny service or terminate this TOS upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, and any collection fees to which SiteOz may be entitled under this TOS or under applicable law.

5. Account Cancellation - Customers may voluntarily cancel their account at any time, for any reason or for no reason, by sending an email to accounts@siteoz.com Once a Customer has cancelled their account before the renewal date, no more charges will be billed to the account. Cancellations on or after renewal will be charged renewal fees.

6. Refunds and Disputes - ALL PAYMENTS TO SITEOZ ARE NON-REFUNDABLE. This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within thirty (30) days of the time the dispute occurred. If you want to try our hosting services before you buy one, please try the free hosting plans.

7. Customer agrees not to engage in any activity that violates any international, foreign, federal, state, or local laws applicable to the service terms described in this TOS.

8. SiteOz reserves the right to discontinue service to any Customer it deems, in its sole discretion, violates any condition of service including, but not limited to the Terms of Service and Acceptable Use Policy

9. Backup Policy - We do nightly backups and weekly offsite backups on Sunday however we make no guarantee that we'll have a backup for your account. We will make every attempt to restore a backup of your site however we encourage you to do your own backup. We will not be responsible for incomplete backups and do not provide any compensation in the event that the backup is not current.

 10. SITEOZ SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY INDIRECT, INCIDENTAL,SPECIAL OR CONSEQUENTIAL DAMAGES, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF USE, OR LOSS OF DATA RESULTING FROM THE USE OF SITEOZ’S SERVICES BY CUSTOMER OR ANY THIRD PARTIES, REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY, OR ANY LOSS OF DATA RESULTING FROM DELAYS, NONDELIVERIES, MISDELIVERIES OR SERVICE INTERRUPTIONS.

11. SITEOZ PROVIDES THE SERVICES AND PRODUCTS AS IS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. SITEOZ DISCLAIMS ALL WARRANTIES OF NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS, AND DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR THE SELECTION, USE, AND SUITABILITY OF THE SERVICES AND SITEOZ SHALL HAVE NO LIABILITY THEREFORE.

12. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SITEOZ DISCLAIMS, ALL WARRANTIES, REPRESENTATIONS OR OTHER ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION ACCESSED FROM, OR THROUGH, THIS SERVICE, THE SYSTEMS WHICH PROVIDE IT, AND THE INTERNET, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS.

13. SITEOZ DOES NOT ASSUME ANY LIABILITY FOR THE COMPLETENESS, ACCURACY, OR USEFULNESS OF ANY INFORMATION DISCLOSED OR MATERIALS ACCESSED THROUGH ITS SERVICES, ITS SYSTEMS, ITS NETWORKS, OR THE INTERNET.

14. No Waiver of Rights by SiteOz.
Any failure by SiteOz to enforce this Agreement in every instance in which it might apply does not amount to a waiver of any of SiteOz’s rights.

15. Notices - SiteOz will keep it's customer updated with service changes via Email. Customers must provide a valid updated email.

.